FAQs

We make every batch fresh, so please allow 1 to 3 business days for us to prepare and ship your order. We try not to ship right before a weekend, so your gel doesn't sit in a warehouse.

Once it ships, delivery time depends on the shipping method you choose at checkout. You'll get a tracking number by email as soon as your order is on its way. We currently ship within the United States.

We're sorry, we know how frustrating that is. First, check with neighbors and around your building, since packages sometimes end up in the wrong spot. If it's still missing, email info@theseamossdepot.com with your order number, and we'll work with you and the carrier to sort it out.

We're so sorry. That's not the experience we ever want for you. Email info@theseamossdepot.com with your order number and a photo, and we'll reship your order and make it right.

Because our sea moss gel is a fresh, perishable food, we can't accept returns. Refunds are reviewed case by case. If you paid with Klarna, refund requests must be made within 14 days. Damaged or spoiled orders are always reshipped (see above).

Yes, as long as we haven't started making or shipping it. Email us as soon as possible with your order number.

Of course! At checkout, choose Local Pickup and pick your store: College Park or Conyers. We'll email you as soon as your order is ready. We can't wait to meet you, and while you're here, try a free sample.

Choose Subscribe and Save on any product page and your favorite jar shows up automatically, for less. You can also join our email list for new flavors and deals, and check out our Cheaper by the Dozen bundles.

Our plain gel is made with wildcrafted St. Lucia sea moss, spring water, and lime. Our fruit gels add delicious fruit flavor, and our herbal blends add the herbs listed on each product page. No fillers.

Sea moss is a sea vegetable that naturally contains minerals like iodine, potassium, calcium, and magnesium, plus fiber. Many people make it part of their daily wellness routine. Everyone's experience is different, and we don't make medical claims about our products.

They're our sea moss gel blended with herbs traditionally used in different wellness routines, like Young Bull for men and Trim Fit for active lifestyles. Each product page lists every herb so you know exactly what you're getting. Some blends are for adults only and not for use during pregnancy, so read the notes on each page.

They're different natural varieties of sea moss with slightly different colors and tastes. Gold is the most popular and mildest. Read our Gold, Purple, and Green guide to learn more.

Start with 1 tablespoon a day and work up to 2. Add it to smoothies, juice, tea, oatmeal, or yogurt, or eat it straight from the spoon.

Refrigerate as soon as it arrives and enjoy within 30 days of opening. Keep your fridge at about 37 to 40°F; older or overfilled fridges have a harder time staying cold. Always use a clean, dry spoon. For longer storage, freeze portions in an ice cube tray for up to 3 months and thaw in the fridge.

If you notice an off smell, mold, or a change in color, throw it out. Some separation is normal, just stir it.

Keep raw sea moss sealed in a cool, dry place, away from sunlight and moisture.

Yes. Sea moss naturally contains iodine, so more is not better. Stick to 1 to 2 tablespoons a day. If you have a thyroid condition, are pregnant or nursing, or take medication, talk with your doctor before adding sea moss to your routine.

Please check with your doctor or pharmacist first, especially if you take medication for blood pressure, blood sugar, thyroid, or blood thinning.

We don't recommend it. Always check with your doctor first.

Always check with your child's pediatrician first. Our herbal blends are made for adults.

The FDA doesn't approve foods or dietary supplements the way it approves medicines. Our statements have not been evaluated by the FDA, and our products are not intended to diagnose, treat, cure, or prevent any disease.